Any information which you provide to us, whether on any forms you complete or through the use of any of our services or facilities, will be regarded by us as personal information.
Any information about what you buy, where you shop, where you bank, how you invest and all related information will also be regarded as personal information.
In short, any information that we know about you will be regarded as your personal information.
In order to make your use of our Internet Services as successful and pleasurable as possible, it is necessary for us to find out exactly what you need and want from us. One of the ways we can do this is by collecting and analysing your personal information in order for us to ensure that we meet your needs. Whenever you use our Internet Services contact us, or use one of the services or facilities offered by First National Bank of Botswana Ltd, we will collect any information which we have about you.
We may also get information about you from other sources, such as from third parties where you shop, bank or invest, and from your and our business partners, subsidiaries and affiliates.
In order to ensure that we always meet your needs, we will use your personal information in such ways that we think might assist or benefit you. We may therefore combine all the information that we have about you to compile a profile of you in order for us to personalise and tailor our services to your special needs.
We will also use your personal information in the ordinary course of our business.
We will always ask for your permission before we use your personal information for any purpose not disclosed above.
As stated your privacy is important to us.
We will not sell, rent or provide your personal information to unauthorised entities or to third parties for their independent use without your consent.
We don't want you to miss out on any of the great deals or promotions we may, or any of our affiliates or business parties or any third party may have from time to time. Thus we may send you promotional material or details by email or by post in order to update you and keep you fully advised of any news, competitions or developments which we think may be of interest to you. If any of this information relates to products, promotions, news or services of any of our affiliates or business parties or a third party, and provided that you indicate that you would like more details and provided that you consent to our disclosure of your contact address to such affiliate, business partner or third party, we may inform the affiliate business partner or third party to contact you directly. You can inform us if you change your mind.
We will always strive to make everything we do lawful and legitimate. Therefore, we will release your personal information to a party if we believe that we are required by law or by order of court to do so. We will also disclose your personal information if we believe that it is necessary to prevent or lessen any unlawful or harmful actions.
When you use the services or facilities provided by First National Bank of Botswana Ltd, you may be given an Online Banking access number, user name, password and/or personal identification number ("PIN"). You must always keep your Online Banking user name, access card, password and/or PIN a secret and ensure that you do not disclose it to anyone.
We value the information which you choose to provide us and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration.
If you ever want to update or correct any of your personal information held by us, kindly contact us at +267 395 9881.
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A cookie is a small text file stored on your device by the website you are visiting. It helps the website to remember information about your device and how you use the website. We use this information to make your visit to our site as easy and useful as possible.
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Persistent cookies: Other cookies are stored on your device until they expire or you choose to delete them. They are called persistent cookies. These cookies are sent back to us each time you visit our site.