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Why do I need this?


Cellphone Banking from FNB is for anyone with any cellphone. All you need is a cellphone and a qualifying FNB transactional account. With Cellphone Banking from FNB you'll have the freedom to live your life while saving time on banking. There really isn't a quicker and easier way to manage your money.

Benefits of banking on your cellphone:

  • It's as simple as sending an SMS
  • Any cellphone make or model can be used
  • No special SIM card requirements
  • No complicated downloads
  • No changes to your cellphone settings
  • 24-hour banking convenience - you can bank wherever you are, whenever you want
  • Transactions occur real time
  • Registration is quick and free
  • Pay no subscription fees

Why you need this?


Cellphone Banking from FNB is for anyone with any cellphone. All you need is a cellphone and a qualifying FNB transactional account. With Cellphone Banking from FNB you'll have the freedom to live your life while saving time on banking. There really isn't a quicker and easier way to manage your money.

Benefits of banking on your cellphone:

  • It's as simple as sending an SMS
  • Any cellphone make or model can be used
  • No special SIM card requirements
  • No complicated downloads
  • No changes to your cellphone settings
  • 24-hour banking convenience - you can bank wherever you are, whenever you want
  • Transactions occur real time
  • Registration is quick and free
  • Pay no subscription fees

What can I do with this?


Benefits of banking on your cellphone:

  • It's as simple as sending an SMS
  • View a list of your most recent prepaid cellphone airtime purchases
  • Check balances on one or all of your accounts
  • Get a mini statement (reflects last 5 transactions)
  • Transfer money between your own FNB accounts
  • Make third party payment
  • Receive real time confirmation of financial transactions (inContact)
  • Maintain your Cellphone Banking details

What is the cost?


Benefits of banking on your cellphone:

InContact Free
Buying prepaid airtime Free
View the history of all my prepaid airtime Free
Check the account balance on a single account Free
Check the balance on all of my accounts Free
Get a mini statement Free
Transfer money between my own FNB accounts P3.21
Make a payment to any account or anyone else P4.54
View the history of all my payments Free

Please take note:

  • FNB reserves the right to amend pricing from time to time
  • Pricing correct and current at time of printing
  • Pricing may differ based on account you hold
  • Standard network operator rates apply
  • Terms and conditions apply

How much prepaid airtime can I purchase?


Customers are able to top-up their airtime for any amount, provided that the airtime top-up is within the minimum and maximum prepaid airtime values sold by the service provider without exceeding your prepaid daily limit, i.e.

  • Mascom, Minimum P10 and Maximum P250
  • Bemobile, Minimum P10 and Maximum P250
  • Orange, Minimum P5 and Maximum P250

What do I need to have to register for FNB Cellphone Banking?


To register for FNB Cellphone Banking you need to have:

  • A valid Botswana cellphone number
  • A qualifying FNB account

Can I register more than one cellphone on my account or more than one account?


No. For your security you can only register one cellphone number to one of your FNB Accounts - which is your primary account.

Can I register for FNB Cellphone Banking?


  • Login to FNB Online Banking at www.fnbbotswana.co.bw and click on 'Settings' (found in the top menu)
  • Registered InContact customers can register on their cellphone by simply dialling *130*321# or *103*321# and select the 'More Features' option and then "Continue" option.
  • At any FNB branch

What is a MOPIN?


A MOPIN is your 5-digit FNB Cellphone Banking PIN you will be required to select at registration. Please remember to keep your MOPIN secret.

How secure is FNB Cellphone Banking?


Your security is our first priority. FNB Cellphone Banking provides you with several security features ensuring your peace of mind!

Security features include:

  • Automatic registration to inContact, FNB's free messaging service that notifies you immediately of any activity on your FNB account
  • A full money back guarantee in the case of Cellphone Banking fraud, provided that the inContact service is active and that reasonable care has been taken to protect your access details
  • Only the cellphone number registered for FNB Cellphone Banking can access the Cellphone Banking service
  • You can call the Cellphone Banking Helpline (+267 395 9881) to put a hold on your Cellphone Banking service if your cellphone is lost or stolen

Set daily transaction limits:

  • P500 daily limit for prepaid airtime purchases
  • P100 000 daily limit for transfers between your own FNB accounts
  • P10 000 daily limit for third party payments to anyone or any account

What happens if I have made an incorrect purchase?


  • The terms and conditions for this service state that FNB is not liable for incorrect purchases made by you the customer
  • FNB includes a confirmation screen on your cellphone prior to you accepting your transaction. This confirmation is meant to ensure that you are happy with your transaction
  • Unfortunately we cannot reimburse you for the transaction

Which number must I use to aunthenticate myself?


For MOPIN Authentication always dial *130*321*MOPIN#

Which accounts can I obtain balances on?


A balance enquiry can be performed on any of your valid FNB accounts. That includes transactional accounts such as a cheque account and non-transactional accounts, for example a loan account.

Can I obtain balances on only one account at a time?


You can obtain balances on individual accounts or make use of our Cellphone Banking feature that allows you to see the balances on all of your accounts at once.

Which account will be debited when I do a 'Balance All' enquiry


The account that you have chosen as your default account when registering for FNB Cellphone Banking will be the account debited.

Which accounts can I get mini statements on?


Mini statements can be obtained for transactional accounts as well as for all prepaid transactions, for example your cheque or BOB save account.

Which accounts can I transfer funds to and from?


You are permitted to do fund transfers between any of your own valid FNB accounts.

What are the steps involved?


If you hold any of the accounts below, you can register for Cellphone Banking.

  • Transmission Account
  • Call Deposit
  • First Cheque Account
  • Credit Card (First, Silver, Gold, Platinum)

Registration is quick, easy and free of charge. All you have to do is dial *130*321# and follow instructions.

Contact details


E Solutions: +267 395 9881

Online Banking


FNB Online Banking is a web-based electronic banking solution allowing you the benefit of direct, secure and real-time electronic access to your FNB accounts, as well as the opportunity to manage your finances anytime, anywhere.

Why you need this

  • Do your banking whenever it suits you
  • No more waiting in queues
  • Safe and secure environment
  • Stay in touch with your accounts via inContact

What you can do with this

  • Make online payments
  • Transfer funds between your accounts
  • View your accounts and balances
  • View and download account statements
  • Apply for products online
  • Access qualifying FNB Botswana accounts

What it costs

  • Subscription to Online Banking is FREE of charge
  • Normal transaction fees will apply, please see our Personal Pricing Guide for more

Home loan


FNB Property Finance

At First National Bank Home Loans, we believe that a home is where your roots are. As graduates, FNB Property Finance offers you the following:

  • Maximum: Determined by income
  • Interest Prime: +2%
  • Repayment period: 240 months
  • Debt Ratio: 35%

*Terms and conditions apply

 

Get objective financial information

FNB's motto is "How can we help you?" and this is why we have developed a website specifically to empower Botswana with financial information. This interactive website offers you a platform to voice your financial queries and receive objective advice.

Graduate Development Programme

If innovation, writing your own paycheck, and being part of a programme that cares about your personal career development is what you are looking for, then FNB's Graduate Development Programme is for you.

Vehicle finance


Fast, convenient and affordable car insurance with great benefits through Wesbank Vehicle Finance

Wesbank Vehicle Finance can help you choose the perfect financial solution for purchasing the vehicle of your dreams, whether you are:

  • Purchasing from a dealer or privately
  • Purchasing a motor vehicle or a leisure item like a motorbike

*Terms and conditions apply.

Graduate Loan


Your dreams don't have to break the bank

Graduated from a tertiary institution in the last three years and thinking of your future? FNB offers a unique bundle of products and services with personalised interest rates and preferential asset finance rates, specifically designed for you.

24 months to pay


Get on the path to financial success hassle free


Congratulations! Now that you have your degree it's time to start building the career you've always dreamed of. FNB offers a unique bundle of products and services specifically designed for you so you can keep more of your money and be on your way to financial success!

  • Get an FNB Gold Account
  • FNB Credit Gold Card
  • FNB offers superior value for money
  • All payments of accounts use secure electronic channels, saving you time and money with free Cellphone and Online Banking
  • A range of pricing options on your FNB Cheque Account to suit your pocket

The FNB Graduate loan provides you with that early boost that enables you to afford life's early rewards. Be it a car, furniture, or even corporate wear for your first job, we are here to help you. You can also use your card at outlets that display the Visa sign as well as merchants and shops.

 

Simple account management


It's easy, secure + subscription is FREE

Manage your accounts on the go, wherever, whenever you want with Online Banking. Download the FNB Banking App for free and do all your banking the way you've been doing it online and on your cellphone and more.

What's hot


The keys to your dreams

 

Vehicle finance

Need to get your own car?

Read more

Home loan

Purchase your firts house

Read more

Pricing


What will it cost?


Pricing options between Pay-As-You-Use and bundled pricing.

Bundled pricing offers you one Price for all your electronic transactions (ATM, Online banking, FNB Banking APP, Cellphone banking)

Please see our Pricing Guide for more information.

 

Getting it made easy


Graduate loan

Qualifying criteria

  • Anyone who has recently graduated (in the last three years) qualifies for a gradute loan.

How to get it

Call me back

Other ways to apply

Contact us

Find a branch

Documents needed

  • A valid Identity Document (Omang)
  • Proof of residential address
  • Proof of income - if applying for credit you need the latest payslip or an employment offer from employer
  • Proof of your degree (e.g. academic transcript, qualification certificate, letter from the tertiary institution)

Terms and conditions apply