We understand that some of our customers are concerned about the security and confidentiality of transacting over the internet. Your Online Banking security is our priority, so we take all reasonable steps to protect our systems against intrusion or compromise.
In addition to your user name/ID and password, we use state-of-the-art encryption to ensure the security of your online transactions and personal financial information.
At all points where sensitive information is being entered (such as personal, account and transaction details), this 128-bit encryption layer is used. We also offer Online Banking customers 3 further layers of security.
We will reimburse you for any losses you (as a registered Online Banking customer) may suffer, due to fraud committed via our Online Banking website.
Help us to help you with this extra measure of protection by following the security guidelines outlined in this Security Policy.
We will investigate all reported cases of Online Banking frauds and provided that you have complied with the safety measures listed in this Security Policy.
Stay in contact with your accounts with inContact, an innovative messaging service which notifies you immediately of transactions on your accounts and any logins to your Online Banking profile.
To register for inContact, call our helpdesk on +267 395 9881, or login to Online Banking and choose inContact from the 'Features' menu.