Send money anywhere, any time
The eWallet allows FNB customers to send money to anyone with an active cell number. Money is transferred instantly. Recipients can use the money in the eWallet to buy airtime, send money to other cellphones and more.
How it works
Instantly send money or make payments
You can send money to friends and family members or make a payment to anyone simply and hassle free
Money can be sent to anyone who has a valid Botswana cellphone number and the recipient does not need to have a bank account
Any GSM cellphone model can be used to send money or to receive money
Money is instantly available in the eWallet
Money will be stored in an eWallet. Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms
Recipients will get all of the money sent as there are no ATM charges to withdraw money
Recipients don't have to withdraw all the money at once
Recipients can also check the balance, get a mini statement, buy prepaid airtime, send money on to someone else's cellphone
You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, FNB App or at an FNB ATM
It's for everyone
Send money to anyone with a valid Botswana cellphone number
The recipient does not need a bank account or bank card
Money can be sent anytime, anywhere, from the comfort and safety of your own home
The money is sent immediately and the recipient can access the funds immediately
It's free of bank charges
Pay no bank charges when you send money via eWallet
Ways to send
Send the way you want to
As an FNB customer you can use one of FNB's convenient digital channels to send money to anyone with a valid cellphone number on any network.
Ways to use
Withdraw, buy + spend
When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following
Send a portion of the money in the eWallet to another eWallet in exactly the same way
Withdraw all or some of the money from the eWallet at an FNB ATM without needing a bank card. The rest of the money can be withdrawn at a later stage
Buy prepaid airtime from the eWallet
Check the eWallet account balance or get a mini statement
How to receive money
How to receive money
Turn your phone into a wallet
Once you've received an SMS telling you that you have been sent money
Dial *130*392# to access the eWallet
Set a secret 5-digit PIN for the eWallet
Select 'Withdraw cash' and then 'Get ATM PIN'
You'll receive an SMS with an ATM PIN
Go to an FNB ATM
At the ATM press the green button (enter/ proceed) and then Wallet Services
Key in your cellphone number and ATM PIN
Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you press 'cancel' before leaving the ATM
If you have been sent money but you have
*103*392# to buy airtime
with the money that has been sent to you. Then dial
View the fees for sending money
No more than P5000 can be sent to the eWallet per day (including your prepaid purchases).
The maximum amount that can be sent to the eWallet depends on the existing balance in the eWallet, as the balance cannot exceed P 5000 at any given time.
If an eWallet has not been activated within 13 days, the money will be returned to the sender.
Doing it made easy
First National Bank of Botswana Limited - Registration number CO.001119.