Home
Security Centre
Protect yourself
 
Home
For Me
For My Business
For Corporates
Private Clients
Calculators
Rates + Pricing
About FNB + Legal
Contact Us + Tools
Careers at FNB

Close

Find a branch

Close

Find an ATM

Close

Daily Banking

Close

Tools

Register Forgot Username or Password Verify payments Webroot®

Close

Menu

Bank Lifestyles Services Bank better

Switch to FNB

Do it now!

Transact

DigiPlus Account Cheque accounts + overdrafts Credit cards Transactional savings accounts Youth Account Student Account eWallet

Ways to bank

Digital Banking Branch + ATMs Contactless card Cash Plus

Savings + Investments

Overview

Borrow

Personal loan FirstFunding employee loan scheme Tertiary loan Graduate loan Home loan Vehicle and Asset Finance

Foreign exchange solutions

Travel Investments

Rewards

Rewards

Financial planning

Overview

Switch to FNB

Do it now!

Services

inContact First Pay Cashback

Switch to FNB

Do it now!

Lifestyles

Youth accounts Islamic Banking

Switch to FNB

Do it now!

Bank better

Cheque security Tips on saving fees Money Management

Close

Switch to FNB

Do it now!

Transact

Business Accounts Commercial Transact Account Business debit card eWallet bulk payments Merchant Services Ways to bank

Savings + investments

Overview

Borrow

Business Credit Card Overdraft Business loan Commercial property finance Vehicle and Asset Finance Purchase order finance Corporate finance Premium credit

Insure

FNBB Mogwebi Insurance

Forex + trade

Payment solutions Imports and exports

Value adds + rewards

Instant Accounting Solutions inContact Pro Custody services

Industry expertise

Agriculture Public sector Treasury

Corporate

RMB Botswana

Close

Calculator

Budget calculator Credit card budget calculator Vehicle finance calculator Future value calculator Loan investment calculator Projected value of savings plan calculator

Close

Rates + pricing

Monthly interest rates Foreign exchange rates Pricing guide FNB Botswana Share Price

Close

Terms + conditions

Product terms and conditions Legal matters

About us

World of FNB

News + Insights

Press Office Accounting policies Annual reports Financial reports

Close

Talk to us + important numbers

For me For my business Environmental queries

Fraud + Disputes

Security Centre

Locators

ATM Locator Branch Locator

Tools

Software Downloads Verify Account Confirmation/Visa Application Letters Statement Glossary Verify Statements

Close

Close

Example of how remote access works

Close

 

Protect yourself

Use these tips to protect yourself against scams

Dos and don'ts of
digital banking

Keep your banking
secure with these tips

  • It is vitally important that you never give your Online Banking username and/or password to anyone.
  • Never give your One Time PIN (OTP) to anyone.
  • Never click on links in emails claiming to be from FNB (we never send links in our correspondence).
  • Always type in www.fnbbotswana.co.bw in your browser.
  • Be cautious of company names with web-based email addresses, e.g., junkmail@yahoo.com, @hotmail.com, @gmail.com, @ymail.com.
  • Review your transactions regularly.
  • Don't expect to be selected as a winner if you haven't participated in the lottery or other competitions.
  • When in doubt, notify us.
  • Never save your passwords to your browsers

Remember: FNB consultants may ask you for the following details to verify your FNB account.

  1. Your name
  2. ID number
  3. Contact number

Do note that FNB will never, under any circumstances, ask you for your username and password for your banking profile.

Smart inContact

Smart inContact

Stay secure and in control of your banking


Smart inContact is our secure messaging system on the app that allows you to safely approve all Online Banking transactions. It allows you to verify devices that log in to your banking profile and report fraud on your account immediately, 24/7.

View demo

Approve

Smart inContact uses secure messaging via the FNB Banking App for you to manage and approve certain transactions when banking online.



Verify

When an attempt is made to log in to your profile with a device that has not been verified, you will receive a notification.



Secure messaging

Smart inContact notifications can be switched on from as little as one thebe, giving you full control of money going in and out of your account.



Report fraud

When notified of suspicious transactions, the app allows you to connect to the fraud helpline immediately.



Security software

Security software

We take security seriously. Your privacy and safety are maintained by our tested systems and processes.

As an internet user, you must ensure that your system is up to date and that you have the latest browser and network security software downloaded onto your device to protect it against malware.

 
Back to top
First National Bank of Botswana Limited - Registration number BW00000790476.